Shipping Policy

Thank you for choosing Nutria Food Products as your B2B supplier of premium dry fruits and nuts. This Shipping Policy outlines the details regarding shipping and delivery of your orders. Please review the following information to understand our procedures and commitments.

1. Shipping Methods and Carriers:

We offer a range of shipping methods to cater to your business needs. The available options and associated carriers will be provided during the order process. Please choose the method that best suits your requirements.

2. Order Processing Time:

Once we receive your order and payment, our team will process it within 2 business days. Processing includes verifying product availability, packing, and preparing the order for shipping. You will receive an email confirmation once your order is dispatched.

3. Estimated Delivery Time:

The estimated delivery time depends on your location, chosen shipping method, and carrier. While we make every effort to ensure timely delivery, please note that delivery times are approximate and may vary due to factors beyond our control, such as weather conditions and customs delays.

4. Shipping Costs:

Shipping costs are calculated based on factors such as order weight, dimensions, shipping method, and destination. You don't need to pay any shipping costs.

5. Tracking Information:

Once your order is shipped, we will provide you with a tracking number and a link to track your shipment's progress. You can monitor the status of your delivery and estimated arrival date using this information.

6. Shipping Address:

Please ensure that the shipping address you provide during the order process is accurate and complete. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete addresses.

7. Signature Requirement:

For security reasons, some orders may require a signature upon delivery. This ensures that your products are received by authorized personnel.

8. International Shipping:

We offer international shipping to select destinations. Please note that international orders may be subject to customs fees, taxes, and import duties imposed by your country's regulations. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

9. Shipping Restrictions:

Certain products may have shipping restrictions based on their nature or destination. We will communicate any restrictions or limitations during the ordering process.

10. Damaged or Lost Shipments:

In the rare event that your order arrives damaged or is lost during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive a satisfactory solution.

11. Contact Us:

If you have any questions or concerns about our Shipping Policy, please reach out to our customer service team at 9790234890.

By placing an order with Nutria Food Products you acknowledge and agree to the terms and procedures outlined in this Shipping Policy. We strive to provide you with a seamless and reliable shipping experience for your dry fruits and nuts orders.